This guide explains how to leverage Quely for gathering asynchronous feedback from your team. Quely ensures that everyone can contribute thoughtfully on their own schedule, with all context, discussions, and insights seamlessly organized in one centralized place.

Through its integrated components, Quely transforms feedback collection into an efficient, insightful, and collaborative process.

Setting Up Your Feedback Session

Initiating a feedback session in Quely begins with clearly defining the subject, typically linked to your project management workflow.

1. Start by creating a feedback item in Jira – this could be a user story, a product idea, a proposed process change, or anything needing team input. This ensures your feedback session is always rooted in a concrete deliverable or challenge.
2. Create a new Quely session and add the Jira item(s) you want feedback on.
3. Set a clear session title and description to provide essential context on what kind of feedback you are looking for.

Importing Components for Feedback

Quely's strength lies in its modular components, which can be tailored to your specific feedback needs. When setting up your session using the ALIGN template, import the components that will best support your feedback workflow:

• Highlight – This AI-powered component automatically captures key takeaways and identifies potential new insights from your discussions. It helps you track both "Potential new items" and finalized "Takeaways".
• Doc – Ideal for documenting detailed feedback, drafting proposals, or collaboratively writing refined conclusions from the session. It provides a real-time text editing environment.
• Diagram – Use this for visual collaboration, mapping out processes, creating flowcharts, or illustrating complex ideas related to the feedback. It offers various shapes, text annotations, and connection tools.
• Estimation – To facilitate the estimation of story points or effort levels based on the feedback received.

Configuring Your Session

Tailor your session's duration to suit the complexity of the topic and the amount of feedback required.

• Set your session timer using Quely’s built-in timer.
• Choose a time frame (e.g., 24–72 hours) depending on how much time you want to allow for participants to provide their feedback asynchronously.

Gathering Feedback

Once your session is configured, invite your team to contribute their insights.

1. Share the session link through platforms like Slack, Teams, or email.
2. When team members join the session, they will see the full Jira context relevant to the feedback request.
3. They can provide their thoughts and input using Quely’s chat interface:

• Initial thoughts can be shared quickly via the "What's on your mind?" Quick Bar at the bottom of the interface, appearing as chat bubbles around the main session content.

• All initial messages are centrally listed and accessible from the "Chats" tab at the top of the interface.

• Clicking an initial chat opens a dedicated sidebar thread, where detailed responses, file attachments, and even meeting scheduling can occur within threaded conversations.

4. AI-generated discussion points will actively help spark deeper thinking, prompt further questions, and surface hidden concerns, ensuring comprehensive feedback.
5. Team members can react to, resolve, and build on each other's feedback within these threaded conversations, fostering a dynamic exchange of ideas.

Collecting and Organizing Insights

As feedback is submitted, Quely's intelligent components work together to help you collect and organize information effectively.

Quely's AI-Powered Highlights component automatically:

• Captures key points and significant statements as "Takeaways".
• Identifies "Potential new items" or action points from the discussion for further review.

All discussions, including any attachments and visual diagrams, remain linked to the original Jira ticket, preserving full context for future reference and traceability.

Reviewing and Acting on Feedback

The final stage involves reviewing the collected feedback into actionable insights and decisions.

• After the feedback window closes, review the session Highlights to, identify key decisions, and confirm takeaways.
• Document conclusions, detailed feedback, and next steps in the Quely Doc component if needed, leveraging its collaborative text editing features.
• Utilize the Diagram component to visualize any refined processes, system architectures, or conceptual models resulting from the feedback.
• Create new Jira tickets for action items, enhancements, or changes based on the feedback received, linking highlights directly to Jira issues to maintain context.
• Adjust the feedback session length depending on topic complexity and how quickly decisions are needed for future sessions.

Quely's Tool Integration: Enhancing Feedback Collection

Quely's growing capability to integrate with over 500 tools significantly makes collecting feedback much easier and more powerful. This wide range of connections helps Quely become a main place for all kinds of feedback, moving beyond just using one tool.

• Get Data from Everywhere: Quely doesn't just work with Jira. It can get important information and start feedback sessions from many other places. This includes tasks from other project management apps (like Asana, Trello), customer talks from sales tools (like Salesforce, HubSpot), code changes from developer tools (like GitHub, GitLab), or even data from marketing tools. This means you can gather feedback about any part of your company's work.
• All in One Place: By connecting with different tools, Quely brings together feedback that might otherwise be scattered across different teams or systems. This gives you a clear, complete look at all ideas and input about a product, project, or process.

Best Practices for Feedback Sessions ✅

• Keep the feedback request focused: Be specific about what you want feedback on to ensure relevant contributions.
• Import only the necessary components: Avoid overwhelming participants and keep the session streamlined and purposeful.
• Set a realistic session timer: Balance the need for in-depth contributions with maintaining momentum and timely decision-making.
• Use Quely’s AI prompts and discussion points: Encourage participants to push beyond surface-level responses and explore deeper insights.
• Always review Highlights and action items: Close the feedback loop by synthesizing insights and creating actionable next steps at the end of each session.

Related Articles 📚

• Creating Your First Quely Session
• AI-Generated Discussion Points and Questions
• Using the Chat Interface
• How to Use the Timer

Updated on: 29/07/2025